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Get all the latest episodes on The Agile Brand Guide website.
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S3 | Episode 131: Improving the Patient Experience with Corey Gehrold
We talk a lot about customer experience and employee experience on this show. Today we’re going to talk about the patient experience and how the pandemic has forever changed it. To help me discuss this topic, I’d like to welcome Corey Gehrold, VP of Client Strategy, Insight Marketing Group.
S2 | Episode 118: Brand and the Center of Experience
Your brand is a vital component in a successful customer and employee experience
S2 | Episode 116: Silos, CX and EX
How do internal barriers prevent you from having great employee and customer experience?
S2 | Episode 114: Calculating the Value of Customer Experience
What’s the difference between extrinsic and intrinsic and how can it benefit your organization?
S2 | Episode 112: Creating a Center of Experience
What’s the difference between extrinsic and intrinsic and how can it benefit your organization?
Available on: Apple | Spotify | Amazon
The Agile Brand™ with Greg Kihlström podcast is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op.
