S5 | 316: How People, Process, and Platforms Affect the Employee Experience, with Joe Berger, WWT
About the Episode
Today we’re going to talk about how the people, process, and platforms of a great Employee Experience translate into a great Customer Experience.
To help me discuss this topic, I’d like to welcome Joe Berger, Area Vice President, Digital Experiences at World Wide Technology.
About Joe Berger
Joe Berger is Area Vice President, Digital Experiences at World Wide Technology.
He is a highly accomplished technologist who is passionate about delivering exceptional employee experiences. Domain expertise includes; collaboration technologies (UC, Video, Conferencing), end user computing (VDI, UEM) and contact center. Roles have included; business and practice development, partner management, sales and strategic planning. Strengths in management and strategies that help drive new revenue. Proficient in creating partner/product strategies, marketing campaigns, partner alignment and building business plans. As well, I love building teams and developing new talent.
Resources
World Wide Technology website: https://www.wwt.com
The Agile Brand podcast website: https://www.gregkihlstrom.com/theagilebrandpodcast
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Joe Berger, Area Vice President, Digital Experiences at World Wide Technology
