S5 | 335: Retention marketing and CX with Adam Robinson of Retention.com

About the Episode

Today we’re going to talk about customer loyalty, retention marketing, and how doing these things well can reap huge rewards for brands as well as their customers.

To help me discuss this topic, I’d like to welcome Adam Robinson, CEO at Retention.com.

About Adam Robinson

He has over 10 years experience in creating SaaS products, building go-to-market strategies, and building sales machines, all with the same core executive team. He also has deep marketing, client success, and customer support expertise. He builds capital-efficient, lean, high-growth, highly profitable, bootstrapped SaaS businesses. Before Retention.com, he bootstrapped Robly Email Marketing, an Email Marketing and Marketing Automation SaaS to an 8 figure exit as Co-Founder/CEO. He also was a Credit Default Swap trader at Lehman Brothers and Barclay's Capital.

Resources

Retention website: https://retention.com

The Agile Brand podcast website: https://www.gregkihlstrom.com/theagilebrandpodcast

Sign up for The Agile Brand newsletter here: https://www.gregkihlstrom.com

Get the latest news and updates on LinkedIn here: https://www.linkedin.com/company/the-agile-brand/

For consulting on marketing technology, customer experience, and more visit GK5A: https://www.gk5a.com The Agile Brand podcast is brought to you by TEKsystems.Learn more here: https://www.teksystems.com/versionnextnow

The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

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Adam Robinson, CEO, Retention.com

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S5 | 336: CX and Human Centered Automation with Charlie Newark-French of Hyperscience

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S5 | 334: B2C expectations of B2B ecommerce, with Carlos Manalo and Stratton Cherouny of The Office of Experience