S4 | Episode 264: The Power of Customer Communities with Jake Randall of Common Room

About the Episode

Today we’re going to talk about the power of customer communities to drive great CX for everyone. To help me discuss this topic, I’d like to welcome Jake Randall, COO of Common Room.

About Jake Randall

Jake Randall is COO of Common Room. Before his current role at Common Room, Jake held positions advising tech companies like Clari, Chainlink Labs, Shift Technology, and Drift. He also worked for more than 9 years at Okta, a software development company, working up to becoming the VP of CIAM and Workflow. He was responsible for Okta's Customer Identity and Access Management Solution (CIAM) and their new Workflows solution. 

Jake Randall, COO of Common Room.