S4 | Episode 263: Conversational AI with Bob Summers, Goodcall

About the Episode

Today we’re going to talk about improving the customer experience with conversational AI. To help me discuss this topic, I’d like to welcome Bob Summers, CEO of Goodcall.

About Bob Summers

Bob Summers is the CEO and Co-Founder of Goodcall, a conversational AI platform. Creative, collaborative and entrepreneurial product leader driven by customer delight and team development. His approach to enhancing our world is building practical applications with cutting edge technologies: making complex tech accessible to everyone. The result is a career of engineering, product and business leadership for consumer and smb applications of computer vision, machine learning, broadband, conversational AI and Internet touching tens of millions of users globally.

Beyond his passion for Internet products, he plays an active role in the entrepreneurial community founding both 460 Angels (now Virginia Tech Investor Network) and TechPad (acquired), a co-working space for software companies which helped 60+ startup companies . Through a crowdfunding campaign, university, government and business collaboration, he improved broadband access in a rural college town (Virginia Tech) by deploying a gigabit fiber network and the world’s first free open access gigabit wifi network: now GoGig Internet.

Bob Summers, CEO and Co-Founder of Goodcall