S5 | 456: Using cloud communications while optimizing the customer experience with Patrick Sheehan, Intermedia

Digital StrategyTechnologyConversational AI

Dec 8

About the Episode

Today we’re going to talk about 'the reseller advantage' and how to modernize businesses by using cloud communications, without compromising customer relationships.

To help me discuss this topic, I’d like to welcome Patrick Sheehan, Intermedia's VP Channel Development and Distribution.

About Patrick Sheehan

A Partner-focused channel sales leader with over 20 years in the business communications technology industry. With a background spanning various leadership roles with providers including Mitel, 8x8, and Talkdesk, Patrick is passionate about building channel strategy and teams that help partners succeed with Intermedia’s unique value proposition.

Resources

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Intermedia website: https://www.intermedia.com

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Synopsis

In this episode, Greg Killstrom is joined by Patrick Sheehan, Intermedia's VP of Channel Development and Distribution, to discuss the reseller advantage and how businesses can modernize by using cloud communications without compromising customer relationships. Patrick shares his insights on channel development and routes to market, highlighting the importance of a strong distribution strategy. Tune in to learn how to leverage cloud communications for business success.