S5 | 370: ERP, successful operations and CX with Nick Foy, Silverdale Technology

Digital StrategyTechnologyConversational AI

May 22

About the Episode

Today we’re going to talk about enterprise resource planning and how it can drive both internal success as well as successful customer experiences.

To help me discuss this topic, I’d like to welcome Nick Foy, Founder and CEO, Silverdale Technology.

About Nick Foy

Nick Foy is the Founder, CEO, and Chief Evangelist of Silverdale Technology, which provides access to world-class processes, systems, and change management methods regardless of their size or budget. Going against the grain of the ERP industry, Nick and his team are 'democratizing ERP' with their unique perspectives, such as their standard business process library, fixed price implementation and money-back guarantees.

Nick is well placed to do so, with over 30-years of experience in business and technology consulting and leadership positions, particularly in logistics and supply chain, at Amazon, Capgemini Consulting, ModusLink Corporation, 3663 First for Foodservice, and The Glenmorangie Distillery Company.

Born in Scotland and currently living in rural Washington, USA, Nick is a frequent traveler, having made it all around the US, Europe, and Asia for work. Still, he also spares time for his interests, such as being an aspiring guitar player, whisky sampling as a hobby, and being an early adopter and owner of a large tech graveyard of discarded first editions.

Resources

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