S5 | 395: Professional Services and the Customer Experience with Blake Godwin, Client Savvy

About the Episode

In May, I was fortunate to be in Durham North Carolina at the 2023 CXPS - that’s Client Experience for Professional Services - Conference, where professionals from around the country met to discuss some of the unique challenges that Customer Experience presents to professional services first. Today we’re going to continue the conversation and talk about CX and professional services and some of the unique challenges and opportunities.

To help me discuss this topic, I’d like to welcome Blake Godwin, Partner, President, Client Savvy.

About Blake Godwin

Blake Godwin, Partner, President at Client Savvy, has helped firms of all sizes realize revenue potential through solving critical business problems for over 19 years. Through Client and Employee Experience Strategy, Blake empowers and enables his clients to capitalize on opportunities while accomplishing both short and long term Strategic Priorities. Blake Lives in the Apex, NC and holds a B.S. in Business Marketing as well as a B.S. in Business Management from the University of North Carolina Wilmington where he also played Golf. He has a 3 year old named Palmer, and a wonderful Golden Doodle named Yogi. He welcomes any questions at blake@clientsavvy.com.

Resources

Client Savvy website: https://www.clientsavvy.com

The Agile Brand podcast website: https://www.gregkihlstrom.com/theagilebrandpodcast

Sign up for The Agile Brand newsletter here: https://www.gregkihlstrom.com

Get the latest news and updates on LinkedIn here: https://www.linkedin.com/company/the-agile-brand/

For consulting on marketing technology, customer experience, and more visit GK5A: https://www.gk5a.com The Agile Brand podcast is brought to you by TEKsystems.Learn more here: https://www.teksystems.com/versionnextnow

The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

Blake Godwin, Partner, President at Client Savvy

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S5 | 396: The ongoing relationship between businesses and their location, with Michael Steifvater, Arlington Economic Development

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S5 | 394: Agile marketing and walled gardens with Oli Marlow Thomas, Chief Innovation Officer, Smartly.io