S6 | 516: Customer and data centricity with Lamees Butt, Zoovu

About the Episode

Today we’re going to talk about using customer-centric approaches combined with data-centric tools and processes to improve customer engagement and foster lasting customer satisfaction.

To help me discuss this topic, I’d like to welcome Lamees Butt, SVP Global Alliances and Channels at Zoovu, an AI Content Discovery platform for enterprise businesses.

About Lamees Butt

Lamees Butt is the SVP Of Global Alliances and Channels at Zoovu where she spearheads strategic technology partnerships and relationships. She has over 10 years of experience in shepherding digital transformation efforts and forging partnerships at companies like Mercedes-Benz UK, Salesforce, and Zoovu.

Butt’s passion for innovation in the digital space focuses on the belief that when technology is leveraged strategically its ability to create value for businesses and their customers is truly transformative.

Resources

Lamees Butt, SVP Global Alliances and Channels, Zoovu

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S6 | 517: Fostering a culture of continuous improvement with Mana Ionescu, AXOS Bank

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S6 | 515: Predictive analytics and a first-party data strategy with Alan Gilleo, Leap Group