About the Episode

Today we’re going to talk about using Artificial Intelligence to improve the Customer Experience. To help me discuss this topic, I’d like to welcome Deon Nicholas, Co-Founder and CEO, Forethought, and who previously built products and infrastructure at Facebook, Palantir, Dropbox.

About Deon Nicholas

Deon is the CEO & Co-founder of TechCrunch Disrupt winner Forethought, the "AI for Customer Support" company.