S4 | Episode 276: Using AI to Improve the Customer Experience, with Deon Nicholas, CEO and Co-Founder of Forethought

Digital StrategyTechnologyConversational AI
Written By Greg Kihlstrom

About the Episode

Today we’re going to talk about using Artificial Intelligence to improve the Customer Experience. To help me discuss this topic, I’d like to welcome Deon Nicholas, Co-Founder and CEO, Forethought, and who previously built products and infrastructure at Facebook, Palantir, Dropbox.

About Deon Nicholas

Deon is the CEO & Co-founder of TechCrunch Disrupt winner Forethought, the "AI for Customer Support" company.

Deon Nicholas, CEO and Co-Founder, Forethought

Deon Nicholas, CEO and Co-Founder, Forethought

Greg Kihlstrom
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S4 | Episode 275: Creating a Winning Product Roadmap to Improve a Company's Innovation Success Rate with Tony Ulwick