S2 | Episode 71: The Value of a Holistic Digital Experience With Eric Stahl, Salesforce

Written By Greg Kihlstrom
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About the Episode

Today we’re going to talk about the value of a holistic digital experience. Too often organizations spend time optimizing a few channels to make sure that they are performing well, but they fail to look at the bigger picture. Customer experience is a key differentiator in today’s competitive marketplace, and organizations that embrace digital experience as more than the sum of its parts will get ahead and stay ahead. To help me discuss this topic, I’d like to welcome Eric Stahl, SVP of Digital Experience at Salesforce.

Greg Kihlstrom
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S2 | Episode 70: Being Intentional With Your Brand Experience With Antonia Hock, Ritz-Carlton Leadership Center