The Enterprisers Project: ChatGPT and beyond: AI and the customer experience

This article was written by Greg Kihlström for The Enterprisers Project. You can read the full article here.

Artificial intelligence (AI) is already transforming the way businesses operate and interact with their customers. One particularly impactful application is generative AI, which can generate content such as blog posts, social media posts, product descriptions, and imagery.

ChatGPT is one such generative AI tool. It leverages a combination of deep neural networks and natural language processing algorithms to create engaging content quickly and efficiently. But ChatGPT and generative AI tools comprise only a small subset of the many opportunities that AI can provide. Here are some real-world examples.

This article was written by Greg Kihlström for The Enterprisers Project. You can read the rest of the article here.