AAF SmartBrief: Agile Brands have Innovation at their Core

There has never been more pressure for organizations to differentiate themselves and create loyal customers. With a growing desire by consumers to both have increasingly personalized experiences, and to share the values and culture of the companies they both buy from and work for, brands need to evolve in order to thrive. Agile brands will balance the need for control over their messaging, products and services with the need to connect with their customers in more meaningful ways.

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Yes& Blog: The Evolving Bank Customer Experience

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"Too Busy" Is a Symptom, Not a Problem