From Flourish: If you didn't have CX FOMO already, you certainly will after listening to this hot-off-the-press episode with Greg Kihlstrom. The divide between those who have invested in CX and those who haven't is only getting bigger...are you getting left behind?

Forbes interviewed Greg Kihlström for his insights on the top marketing trends of 2022.

The Relay Network blog featured my interview with their CEO, Matt Gillin where we discuss meaningful two-way customer relationships and how customer communication and engagement plays a critical business role.

Greg Kihlström was featured on the Journey with Christian D. Evans Podcast. Watch the video or read the transcript below.

Greg Kihlström was featured in the latest RDA MVP Summit interview. Customer Data Platforms (CDPs) have become incredibly popular for companies looking to get more out of their data. It’s easy to see why. CDPs help companies unify their data, get a better understanding of their customers and create more personalized marketing campaigns.

Greg Kihlström and Mitel’s Darren Finney joined this webinar to discuss improving the employee experience for hybrid and remote workers.

Author, Consultant, Podcast Host, Forbes Contributor and Entrepreneur---Greg's rich, diverse career endeavors provide a unique platform for Customer and Employee Experience insights. With a strong portfolio of case studies, data, personal experiences and practical how-to's, Greg's relationship-focused expertise can help businesses of all sizes.

Greg Kihlström was featured on Daily Ad Brief’s “More 2 Media.” More 2 Media is a show made for people in the world of marketing and media who want to grow their media knowledge. Interviewing experts around the country, “More 2 Media” is the place to go for tips, tricks and entertaining quips to take your business to the next level.

Greg Kihlstrom is your archetypal entrepreneur who has been there and certainly done that. His interest in all things marketing, creative, and technology helped him land a job at a start-up in his formative university years. These interests continued to feed his curiosity throughout the rest of his career. His determination to build his own company was solidified from this experience, and, as such, he founded ‘Carousel30’, where he spent years growing organically before selling to pursue other projects.

Does your company create a strong connection between a great employee and customer experience? Improve your bottom-line as North America’s leading employee experience expert(Ex) Greg Kihlström outlines his favourite tips to deliver an Ex strategy that results in happier, more productive and motivated employees. Featured Guest: Greg Kihlström; Two-time CEO, best-selling author, speaker, Principal and Chief Strategist at GK5A. He is also the host of The Agile Brand with Greg Kihlström podcast.

Greg Kihlström was featured on the Echelon5 blog and interviewed to talk about the evolution of agile marketing.

Greg Kihlström shares insight into his daily routine and says who was responsible for him taking a less conventional path. We also hear about the common mistakes employers make around employee experience, lessons learned from running an agency and how it compares to consulting.

In episode 101, host Eric Dickmann talks with Greg Kihlstrom. He is a best-selling author, speaker, and entrepreneur who is passionate about agile marketing.

Greg Kihlström was listed as one of ICMI’s Top 25 Thought Leaders of 2022 in a recent announcement.

Meaningful Measurement of the Customer Experience, the eighth and latest book by best-selling author, entrepreneur, and strategic advisor to Fortune 500 companies, Greg Kihlström provides guidance on how to create a customer-centric culture that prioritizes customer needs while aligning internal teams around a common goal.

Drawing on Kihlström's experience working with top organizations, as well as dozens of interviews with Fortune 1000 customer experience leaders for this book and his podcast, The Agile Brand with Greg Kihlström, the secrets of planning, implementing, analyzing, and improving great customer experience in a sustainable way are demystified and made practical. The book also features a foreword by Greg Melia, CAE, the CEO of the Customer Experience Professionals Association (CXPA).

Greg Kihlström was featured in an interview on Forbes about how artificial intelligence can be used well by marketers and advertisers in 2022.

Greg was featured on the In Systems We Trust Podcast where he discussed the agile workforce and other issues related to the future of work.

Greg Kihlström was featured on the Unisys blog and Digital Workplace Deep Dive podcast with Weston Morris, where he talked about some of his most meaningful conversations about CX with leaders from some of the world’s top organizations such as Gartner, Medallia, and Marriott.