About the Episode

Is the future of research and content creation a chatbot? With all of the commotion that ChatGPT has created, several industries, including the marketing industry, are evolving to utilize some of the things that make generative AI technologies so interesting and captivating, to make them useful for research and creation of meaningful content.

Today we’re going to talk about what a vertically-trained chatbot that has been fed 25,000+ industry-focused articles can do, and the potential for the future.

To help me discuss this topic, I’d like to welcome Marc Sirkin, EVP Product and Technology, Third Door Media, who you might also know as the publisher of MarTech —which I write for frequently—as well as, Search Engine Land, and SMX.

About Marc Sirkin

Marc serves as Third Door Media's EVP of Product & Technology. He is a twenty+ year digital marketer with a proven track record of revenue & digital fundraising growth. He's led high-growth change at a wide range of organizations, helping companies ranging from startups to large enterprises.

Resources

• Third Door Media: https://thirddoormedia.com/

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• For consulting on marketing technology, customer experience, and more visit GK5A: https://www.gk5a.com

• Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com

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Synopsis

Domain-specific generative AI technologies are transforming the landscape of research and content creation. In a podcast episode, Marc Sirkin, EVP of product and technology at Third Door Media, delved into the development and deployment of domain-specific chatbots like MartechBot and SearchBot. These chatbots are trained on industry-specific content, such as marketing technology and search engine optimization, enabling them to offer tailored and relevant information to users.

The utilization of domain-specific generative AI technologies provides numerous benefits. Firstly, these chatbots can swiftly retrieve information on specific topics without the need for extensive search queries or manual browsing. Users can engage with the chatbots in a conversational manner, making the process of accessing information more intuitive and efficient.

Moreover, domain-specific chatbots can aid in content creation by generating relevant and accurate content based on the training data they have received. By leveraging the vast amount of industry-specific knowledge fed into these chatbots, organizations can streamline their content creation processes and ensure the production of high-quality, targeted content.

The implementation of domain-specific generative AI technologies extends beyond chatbots. Organizations can explore custom GPT models trained on their proprietary data to enhance research capabilities and gain valuable insights. By leveraging these technologies, businesses can uncover patterns, trends, and insights that may not be readily apparent through traditional research methods.

Overall, the adoption of domain-specific generative AI technologies signifies a significant shift in how research and content creation are approached. By harnessing the power of AI to process and analyze vast amounts of industry-specific data, organizations can gain a competitive edge, drive innovation, and deliver more personalized and relevant experiences to their audience.

In the podcast episode, Marc Sirkin, EVP of product and technology at Third Door Media, emphasized the importance of brand in the context of domain-specific chatbots. He highlighted how their brand, built through providing valuable content to their audience, allowed them to create and offer chatbots like MartechBot and SearchBot. These chatbots were trained on industry-specific content, making them valuable tools for marketers seeking information on topics like user experience design, marketing analytics, SEO, and PPC.

Mark discussed how their brand's reputation and credibility in the marketing industry enabled them to experiment with and launch these chatbots. He mentioned that the brand's investment in serving the community and delivering valuable content positioned them to introduce new technologies and services. This demonstrates how a strong brand can serve as a foundation for innovation and differentiation in a competitive market.

Furthermore, Mark highlighted the challenges of maintaining and evolving their chatbots in a rapidly changing technological landscape. He mentioned the need to constantly evaluate the usefulness and relevance of their chatbots to ensure they continue to provide value to users. This ongoing process of adaptation and improvement is essential for brands to stay relevant and competitive in a market where technologies quickly become commoditized.

Overall, the episode underscores the significance of brand in differentiating oneself in a crowded market. By focusing on building a strong brand through delivering value, establishing credibility, and understanding user needs, companies can leverage their brand reputation to introduce innovative technologies like domain-specific chatbots and maintain a competitive edge in the market.

Experimenting with existing tools like MartechBot and SearchBot can provide valuable insights into the potential use cases for domain-specific chatbots. These tools, as mentioned in the podcast episode, are free to use and readily available for anyone interested in exploring the capabilities of chatbots in a specific domain.

By engaging with tools like MartechBot and SearchBot, individuals can gain a better understanding of how these domain-specific chatbots function and the type of information they can provide. This hands-on experience can help in identifying the strengths and limitations of such chatbots in addressing specific user needs within a particular industry or field.

Additionally, experimenting with existing tools can help in uncovering the various ways in which domain-specific chatbots can be utilized. Whether it's for customer service, content generation, or other purposes, exploring the functionalities of these tools can spark ideas for innovative applications of chatbot technology within different contexts.

Overall, by interacting with tools like MartechBot and SearchBot, individuals can start to envision the practical use cases for domain-specific chatbots and begin to strategize how this technology can be leveraged to enhance user experiences, streamline processes, and provide valuable insights within their respective industries.