About the Episode

Today we’re going to talk about the business value of partner programs to both the sales pipeline as well as to the Customer Experience. To help me discuss this topic, I’d like to welcome Bernie Kassar, Chief Customer Officer at Xactly.

About Bernie Kassar

Bernie Kassar is Chief Customer Officer at Xactly. He is an experienced senior executive with a demonstrated history of leading effective Customer Success, Support, Renewals, Account Management, Alliances and Business Development teams. Skilled in Sales, Customer Relationship Management, Go-to-Market Strategy, Partner Alliances with ISV and Global SIs.