About the Episode

Today we’re going to talk about agile customer service and how organizations can be as nimble with their customer support teams as they are in other aspects of business in our cloud-based world. To help me discuss this topic, I’d like to welcome Daniel Rodriguez, Chief Marketing Officer at Simplr.

About Daniel Rodriguez

Daniel Rodirguez is Chief Marketing Officer at Simplr, which offers companies a human-first, machine-enabled customer experience solution that meets the demands of the NOW Customer across all digital channels.