Greg Kihlström

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Looking at Business Lifetime Value (BLV)

With the pressures that most brands face to show wins against the competition and gaining access to new markets, businesses are increasingly focused on short-term gains, often prioritizing immediate profitability over long-term success. However, sustainable growth and enduring success require a more holistic approach, one that considers the total value a business can generate throughout its entire operational lifespan. This is where Business Lifetime Value (BLV) comes into play.

BLV is a comprehensive metric that goes beyond traditional financial measures to capture the full spectrum of a business's financial contributions. Similar to Customer Lifetime Value (CLV) and Employee Lifetime Value (ELV), BLV encompasses the aggregate value derived from all revenue streams, cost efficiencies, and growth opportunities, accounting for both direct and indirect financial impacts. By understanding and leveraging BLV, senior marketing professionals can make informed strategic decisions that maximize long-term value and ensure financial sustainability.

The Importance of BLV for Financial Sustainability

In an era where market dynamics are constantly shifting, and competition is fierce, maintaining financial sustainability is paramount for businesses of all sizes, especially large enterprises. BLV offers a long-term perspective that is crucial for creating a financially sustainable business. It provides a comprehensive view of the total value a business contributes to its stakeholders, including owners, investors, employees, and the broader economy.

Understanding BLV helps businesses move beyond a narrow focus on short-term profitability. Instead, it encourages a strategic approach that prioritizes enduring success and resilience in a competitive market. By assessing the long-term financial contributions of a business, senior marketing professionals can guide investments, allocate resources more effectively, and identify growth initiatives that will enhance the overall worth of the business. This holistic approach ensures that the business remains viable and prosperous in the long run, even in the face of market volatility and economic uncertainty.

How to Calculate Business Lifetime Value (BLV)

Once you have gathered all the necessary data, you can calculate BLV using the Net Present Value (NPV) approach. The formula for BLV is as follows:

Where:

  • Rt​ = Revenue in year

  • Ct​ = Costs in year

  • r = Discount rate

  • n = Expected operational lifespan in years

By meticulously calculating BLV, businesses can gain insightful forecasts into their long-term value, enabling them to strategize effectively for sustainable growth and profitability.

Leveraging BLV for Strategic Decision-Making

For senior marketing professionals, BLV is more than just a metric; it’s a powerful tool for strategic decision-making. By providing a comprehensive view of a business’s long-term value, BLV allows you to identify and prioritize initiatives that will maximize financial returns over time.

For example, if your BLV calculations reveal that certain revenue streams have a higher potential for long-term growth, you may choose to allocate more resources to those areas. Alternatively, if you identify cost structures that are significantly impacting your profit margins, you can explore ways to improve operational efficiency or reduce expenses.

In a business environment where change is the only constant, understanding and leveraging Business Lifetime Value (BLV) is crucial for long-term success. By adopting a holistic approach to calculating BLV, senior marketing professionals can make informed decisions that enhance financial sustainability, drive growth, and ensure enduring success in a competitive marketplace.

BLV provides the insight needed to move beyond short-term profitability and focus on building a business that delivers value for years to come. For large organizations, this long-term perspective is not just advantageous—it’s essential.