Greg Kihlström was named as the #2 global thought leader on CX according to Thinkers360. He has continued to rank as one of the top thought leaders in customer experience for the 2nd year in a row now according to this reputable aggregator of thought leaders on a variety of topics.

About Thinkers360

More than just a list, Thinkers360 live and annual leaderboards are differentiated by our unique patent-pending algorithms that take a holistic measure of thought leadership and authentic influence looking far beyond social media so brands can find exactly the right experts for their niche.