Listen to the Episode

On this Episode # 53, Steve is joined by Greg Kihlstrom to talk about creating great customer experiences, the freelance economy, and more.

The Science of CX is a groundbreaking new weekly podcast developed to address the millions of businesses that need to learn techniques to compete better in today’s business landscape, by using CX as the cornerstone of a new strategy.

Join Steve Pappas in the lab as he puts his 25+ years to the test to make your business soar, grow and accelerate.

Learn how to turn new customers into the most loyal customers and be on the mind of everyone in town. Whether you’re a beginner or seasoned expert, you will learn something useful in each and every episode.

CXpert - interviews with CX Leaders and Influencers that have made it their business to treat customers like a million. Steve, will use his years of CX-Centric business knowledge to bring out cool ideas for every business owner or leader to learn new techniques and also avoid some pitfalls.